Support center
Get help with your ShotBits account
Open a secure support ticket for account, earning, deposit, withdrawal, advertising, game, privacy, or bug-report questions.
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Never include your password, PIN, private keys, recovery phrases, or authentication codes.
Common categories
Choose the closest category when opening your ticket.
Account
Login, verification, profile, and account access help.
Earnings
Questions about earning activities and reward visibility.
Withdrawals
Withdrawal status, payout review, and related questions.
Deposits
Deposit confirmations and internal spending balance questions.
PTC Ads
Paid-to-click advertising and view-session questions.
Shortlinks
Shortlink sessions, redirects, and completion questions.
Offerwalls
Offerwall availability, provider callbacks, and completion questions.
Games
Games, slots, and play-history questions.
Guest ticket access
Paste the reference and access token from your saved support link.